|Standard delivery||Express delivery|
|Québec||3 business days||X|
|Canada||7 business days||X|
|International||Delivery times vary by country|
Christmas - December 25
New Year's Eve - January 1st
St-Jean-Baptiste Day - June 24
Canada Day - July 1st
REFUND AND RETURN POLICY
Returns and refunds are only possible within 10 days of receiving the product.
To proceed with a return, the product must be in its original condition, must never have been worn or washed.
The customer must pay the shipping costs to return the product to us. When we receive the product, it will be examined to judge the previous criteria and we will then proceed to refund the product.
Refunds will be made using the same payment method used at the time of purchase.
Please note that discounted products are FINAL SALE.
Exchange is only possible within 14 days of receiving the product.
To proceed with an exchange, the product must be in its original condition, never having been worn or washed.
The customer must pay the postage for the return and shipping of the products. When we receive the product, it will be examined to judge the previous criteria and then we will proceed to send the new product.
ERROR IN THE ORDER
Gustine Baby Carriers will assume the shipping costs for the return of an incorrect product and the shipment of the correct product. The return of merchandise will be made on the condition that the returned item is in its original condition.
Never take the initiative to return a product before contacting us.